Reference

How 77cz Handles Your Rights and Account Terms

These legal terms set out what you agree to when you open an account with us, how your data is held, and where to go when you have a policy question.

Account Eligibility RulesData Retention PolicyCookie and Tracking NoticeContact Path for Policy QueriesJurisdiction-Dependent Access
77cz How 77cz Handles Your Rights and Account Terms
POLICY CONTACT PATHS

Reach Us on a Legal or Policy Matter

If you have a question about your rights under these terms, how your account data is stored, or how to request a change to your records, use the contact paths below. Policy queries are handled separately from general account support — flag your message as a legal or data request so it routes to the right team.

Email Policy Team Send your data or legal query by email. Mark the subject line as 'Policy Request' so it reaches the right desk without delay.
Live Chat — Account Help Our chat channel handles account-level policy questions. If your query needs escalation to a data officer, the agent will confirm the referral path.
In-Account Support Form Log in, go to Account Settings and use the support form. Select 'Legal / Data Request' from the category list before submitting.
HOW WE HANDLE POLICY

Data Handling, Security and Your Account Rights

Our approach to data and account security is built around the minimum-necessary principle — we collect what is needed to run your account and process payments, nothing beyond that. Account security is enforced through OTP verification at login and at withdrawal, so your wallet-linked phone number is both a payment tool and a security layer. Here is how each key area works in practice.

Data Storage and Retention

Account and transaction records are kept for the period required by applicable rules. Once that period ends, records are deleted or anonymised on a scheduled cycle.

Cookie Use on 77cz

We use session cookies to keep you logged in and remember your lobby preferences. No cross-site profiling cookies are set. You can clear them through your browser at any time.

Account Security Steps

OTP verification is required at login and at each withdrawal request. Your JazzCash, Easypaisa or Raast number acts as the second factor — changing it requires identity confirmation.

Requesting Changes to Your Data

To update, correct or request deletion of your account data, contact us via the policy email or the in-account form. We confirm receipt and respond within a reasonable period.

Policy and Rights — What You Need to Know

These are the questions we get most often about our legal terms, your data rights and how account access works. If yours is not here, use the policy email or in-account form to send it directly.

Access depends on local law and is available where local law permits. Check the terms applicable in your region before opening or funding an account.

We collect the mobile number linked to your JazzCash or Easypaisa wallet, the deposit amount and a transaction reference. No additional financial data beyond what the payment rail provides is stored.

Records are kept for as long as required under applicable local rules. After that period, they are deleted or anonymised. You can ask us about the specific retention period via the policy contact.

Send a request through the policy email or the in-account support form. Select 'Legal / Data Request' as the category. We confirm receipt and action within a reasonable timeframe.

We do not sell your data. Sharing is limited to what is necessary to process your payments through JazzCash, Easypaisa or Raast and to run your account securely — nothing beyond that.

Any update to these legal terms is published on this page before it takes effect. Continued use of your account after the effective date counts as acceptance of the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.