Reference

Terms and Conditions for Your 77cz Account

These terms govern your account with 77cz, including how you deposit using JazzCash, Easypaisa or Raast, how we handle withdrawals, and what we expect from you in return.

JazzCash deposits coveredEasypaisa transfers applyRaast payments includedPakistan-eligible regions onlyAccount access via mobile
77cz Terms and Conditions for Your 77cz Account
TERMS CONTACT PATHS

Where to Send Your Terms Questions

If something in these terms is unclear, or you want to raise a concern about how a rule applies to your account, our support team is the right place to start. Reach us through any of the channels below — we aim to respond to policy questions within one business day.

Live Chat Start a live chat session directly from your account dashboard. Our support team can clarify any clause in these terms or walk you through an account decision step by step.
Email Support Send a detailed query to our support email address listed in your account settings. Include your registered mobile number so we can pull up your account quickly.
Account Help Centre The Help Centre in your account menu covers the most common terms questions — wallet linking, withdrawal conditions, and what triggers an account review.
HOW WE HANDLE POLICY

Account Security and Your Rights Under These Terms

We take your account data seriously. Here is how we approach the key areas these terms touch — from data retention to how you request a change.

Data Retention

We keep your account data for as long as your account remains active and for a defined period after closure, in line with applicable record-keeping obligations in supported regions.

Account Security

Every login session uses OTP verification to your registered mobile number. We do not store full payment credentials for JazzCash, Easypaisa or Raast — only transaction references.

Cookies and Session Data

We use session cookies to keep you logged in and to remember your wallet preference between visits. You can clear these through your browser settings at any time.

Requesting Account Changes

To update your registered mobile number, linked Easypaisa or JazzCash wallet, or personal details, submit a request through live chat or email with valid identification.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering your account, payments, and what happens if something goes wrong.

Yes. Any deposit made through JazzCash, Easypaisa or Raast is subject to these terms. The payment rails themselves are governed by their own provider policies, but your account transaction is covered here.

We can update the terms at any time. We will notify you via the mobile number or email on your account. Continuing to use your account after the update means you accept the new version.

If we determine your account is being accessed from a region where local law does not permit it, we will restrict access and may close the account. Pending wallet balances are handled according to the closure process in your account settings.

Send your request through the email address listed in your account settings. Include your registered mobile number for verification. We will respond within the timeframe set out in our data policy.

Sharing your login, using someone else's JazzCash or Easypaisa wallet for deposits, creating multiple accounts, or any attempt to manipulate game outcomes are all breaches. Any of these can result in account suspension.

Raise it through live chat or email within the period stated in your account dashboard. Provide the transaction reference number from your JazzCash, Easypaisa or Raast app and we will investigate from our end.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.