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What 77cz Does With Your Account Information

When you open an account with us, we collect only what we need to run your wallet, process your JazzCash, Easypaisa or Raast payments, and keep your account secure.

Account data only — no extrasJazzCash, Easypaisa, Raast payment recordsEncrypted data storageYou can request your data anytimePakistan-local account support
77cz What 77cz Does With Your Account Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or delete the personal data we hold on your account, our support team handles these requests directly. Send your query through any of the channels below. We aim to respond within a reasonable timeframe and will confirm the action taken on your account.

Live Chat Start a live chat session from your account dashboard. Our support team can pull up your account data record and walk you through any privacy request on the spot.
Email Support Send a written privacy or data-access request to our support email. Include your registered mobile number so we can match your identity to the correct account record.
Account Help Centre Log in to your account and open the Help section. Privacy requests submitted there are tagged directly to your account, which speeds up the verification and response process.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security Practices

We keep your account data behind encrypted connections and limit internal access to staff who need it to run your account or resolve a support case. Here is how each key area works in practice.

Payment Data Handling

JazzCash, Easypaisa and Raast transaction logs are stored securely and shared only with the payment processor involved in that specific transaction. No payment data is passed to advertisers or unrelated third parties.

Cookie Use on 77cz

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or block these through your browser settings without losing your account access.

Account Security and Retention

Your account password is stored in hashed form — we cannot read it. Data is retained while your account is active; after closure, records are kept only as long as standard practice requires before secure deletion.

Your Right to Request Changes

You can ask us to correct inaccurate details, request a copy of what we hold, or ask for account deletion. Submit the request through live chat or email with your registered mobile number for identity verification.

Privacy Policy Questions We Hear Most Often

Below are the questions we receive most about how 77cz handles your personal data, payment records and account information. If your question is not here, reach out through live chat or the Help section in your account.

We collect your name, registered mobile number, and login credentials. If you fund your account via JazzCash, Easypaisa or Raast, the transaction reference and amount are also logged against your account record.

We share data only with the payment processor handling your specific transaction — for example, the JazzCash or Easypaisa operator. We do not sell personal data or pass it to marketing companies.

Submit a data-access request through live chat or email. Include your registered mobile number so we can verify your identity and pull the correct account record for you.

Yes. Send a deletion request through the Help section in your account or via email. We will process it and confirm when done, subject to any record-keeping obligations that apply under standard practice.

We use session and preference cookies. Session cookies keep you logged in; preference cookies remember your lobby settings. Manage or clear both through your browser's cookie or privacy settings at any time.

We retain account records for a reasonable period after closure in line with standard record-keeping practice. After that period, data is deleted securely. You can ask us about the specific retention window through support.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.